How Can You Communicate More Effectively in the Workplace?
Good communication is key in the workplace. It builds a positive work culture and ensures that your organization runs smoothly. In fact, 85% of employees feel most motivated to work when leadership effectively communicates with them. It’s important that all employees get information when you share it. That may mean using several different types of communication in the workplace, such as sending out emails to office employees and scheduling texts to employees who don’t work at a desk. It also means that you need to make your messages clear and timely. In this blog, we highlight some internal communications best practices and the importance of effective communication in the workplace. Let’s dive in.
How Do You Communicate Effectively in the Workplace?
You communicate effectively in the workplace by sharing all pertinent information with the right people on a regular basis. Use these 6 tips to communicate effectively with your team:
- Keep all relevant parties in the loop. If you have an announcement about benefits enrollment, message everyone in your company. If you need to notify a couple of people about a shift change, message those people directly. You can maintain uptime, boost morale, and even keep employees safe by making sure information is communicated to those who need to hear it most.
- Allow for two-way communication. Just as you want your employees to be receptive to what you have to say, you should also be receptive to what they have to say, too. Doing so will encourage trust and honest feedback from employees.
- Share information at appropriate times. If a change in schedule, operations, etc. occurs, share that information with employees sooner rather than later to ensure workflows aren’t interrupted. Also, keep in mind when you send employees text messages. If you send a message in the middle of the day, you risk third-shift employees missing it or interrupting their off-time activities. The only exception may be if you have to communicate an emergency or an unexpected schedule change. Yourco allows you to send scheduled text messages so that employees receive them at the right time.
- Communicate regularly. It will keep your employees feeling connected with one another even when they don’t work in an office. This, in turn, will promote an overall good company culture. Communicating with employees at least once a week is a good place to start.
- Don’t share personal information. If someone comes to you with a concern or other private matter, only tell relevant leadership about it, if anyone. Sharing someone’s personal information could not only break their trust, but it could also turn into an HR issue. Yourco allows you to toggle off whether a manager can see a text message you send. This is a great option if discussing an HR matter with a disgruntled employee.
- Follow the 7 C’s of effective communication. That means you need to be clear, concise, concrete, correct, coherent, complete, and courteous. Essentially, all these methods of communication in the workplace amount to providing all relevant information accurately and clearly.
Why Is Effective Communication Important in the Workplace?
Effective communication in the workplace is important because it promotes a good, strong company culture. It builds trust between employees and leadership and clears up misunderstandings before they escalate and lead to downtimes or other problems. Giving employees clear direction will also prevent downtime and keep your business running as it should. Effective communication also leads employees to communicate honestly without fearing repercussions for what they say. That’s because effective communication promotes two-way conversations, being courteous, and collaboration.
Good communication also encourages collaboration. As employees build relationships with each other and open up about their ideas, they can build off one another to solve issues. This type of collaboration, in turn, can lead to improved self-esteem. If employees feel that they’re being heard, that their work matters, and that they’re contributing to your company overall, they’ll feel that they have purpose in their position. When employees find purpose at work, they feel more satisfied with their jobs and will continue working with your company longer.
When your employees are satisfied and directions are clearly communicated, your business will experience much more success. In fact, when your employees are highly engaged, it can increase profitability by 21%.
If you’re looking for ways to improve communication in your organization, use Yourco. With our platform, you can send SMS text messages to your non-desk employees so that they can receive all the information they need when they need it. It will ensure that your employees feel valued, involved, and in the loop.
Use Yourco for Effective Communication
98% of texts get read. It makes sense, then, that text messages would be the most effective way to communicate with your non-desk employees. With Yourco, it’s even better. You can send out mass text messages without employees seeing responses from everyone else. This protects employees’ private information and stops them from receiving several distracting messages from their coworkers. What’s more, you can send scheduled text messages to employees so that they can see messages when it’s best for them.
To learn more about our platform, schedule a demo to see how it works.